Inquiry about RM Electric Chain Hoists 575 Volts/ 3 phases/ 60 Hz, two speeds from Canada

Keyword：RM Electric Chain Hoists Time：2021-5-10 12:48:17

Message Subject	Inquiry about (N) RM Electric Chain Hoists
Message Content	Hi, I need more informations on your electric chain hoist? Complete line of 2 speeds 575V/3/60Hz. Could you give me the web site address? Are you the manufacturer? Important.
Inquired Product	(N) RM Electric Chain Hoists

RAMHOIST: yes, www.ramhoist.com

do it sell in canada?

Customer: Yes, I sell in Canada, most in East Canada.

RAMHOIST: for electric hoist, we can not sell in Canada since CSA is a must for u market while we do not have, if manual hoist, it is no problem to sell in canada

Customer: Could you delivery in 575 Volts/ 3 phases/ 60 Hz, two speeds?

For CSA certified, I ask the CSA if they can certified each hoist after tests.

Give me two differents prices:

Standard chain hoist with 10 foot lift, two speeds, single fall, 1 ton.

Electric chain hoist no-assembly. That mean the chains, the hook, the panel, the push bottom, the chain basket are not assembly, but in the box.
Complete chain hoist assembly.

I look to have 1, 2 and tons in stock.

thanks

RAMHOIST: your power supply has no problem, pls also confirm your control voltage?

May i know the quantity for 1 and 2? thanks

Customer: Control voltage is 120V.

For the moment, I have to test your product to deal it. The first order is one.

RAMHOIST: your voltage is a special one for us, could you use our normal voltage 24V control for testing? thanks

Customer: If you delivery with the motor at 575V/3/60hz, it's not a problem for me to have the control at 24 V.

I could stock after the test at 24V.

RAMHOIST: Standard chain hoist with 10 foot lift, two speeds, single fall, 1 ton.

Electric chain hoist no-assembly. That mean the chains, the hook, the panel, the push bottom, the chain basket are not assembly, but in the box.
880 USD/unit (FOB china)
Complete chain hoist assembly.
900 USD/unit (FOB china)

Customer: Give me the dimensions and the weight of the box shipped.

RAMHOIST:

68*46*52 CM

76kg

Customer: I couldn't find on your wed site the technicals specifications of the chains hoist with two speeds on lifting and travel trolley.

Are you the manufacturer of RM Electric Chain Hoists?

What is your support for dealer? And your Waranty?

If I need spare parts, do you have it in stock? Delivery time?

Your price are more expensive like other? Why?

I have to decide where I order a demo to test it.

Confirm me the real price for the two speeds all with motorized trolley, 1 ton, 2 tons and 3 tons, single fall; 600V/3ph/60hz

Control at 24 volts, like you ask me.

Thanks Yang

RAMHOIST: you are correct, there is only single speed on the website, technical specification for single speed and dual speed is same, just the speed is differentwarranty is 1 year and we have stock for spare parts, we can delivery part by air and very quick (around 5 days)since your quantity is 1 set, due to power supply is special and especailly customer cost + freight is higher, bank charges is higher, all this lead price different, if for bulk order, price will be cheaperwe can support you by email or video, if a product breaks due to a mechanical problem, all spare parts needed for repair will be provided for free.

Before delivery, each of our product have been tested in our own workshop, We have sold so many hoist in domestic and abroad, there are seldom complain about the quality.

However, once goes wrong, we will do our best to help you!

May i know the actual quantity you need for : "two speeds all with motorized trolley, 1 ton, 2 tons and 3 tons, single fall; 600V/3ph/60hz Control at 24 volts" price will be different due to quantity, thanks

Customer: I ask you for one demo one ton, two speeds with electric trolley two speeds.

What is the two speeds offer?

I need to know your price for 2 and 3 tons before order.

If you read below, you give me a price like my demand. But, could you do better?

RAMHOIST:

Electric chain hoist, 1T, with 10 foot lift, two speeds, single fall, Complete chain hoist assembly.

800 USD/unit, with hook suspension

1000 USD/unit, with electric trolley (1 speed)

Electric chain hoist, 2T, with 10 foot lift, two speeds, single fall, Complete chain hoist assembly.

950 USD/unit, with hook suspension

1180 USD/unit, with electric trolley (1 speed)

Electric chain hoist, 3T, with 10 foot lift, two speeds, single fall, Complete chain hoist assembly.

1100 USD/unit, with hook suspension

1380 USD/unit, with electric trolley (1 speed)

All price is based on FOB china, 1 pc.

Customer: Hi Yang,

Your Quote don't includ the shipping, right.
Your Quote is for 600 Volt/3ph/60Hz with control at 24 Volt and push buttom (Pendant) 24 Volt with emergecy Stop.

Other: Could you make a frame with drum for wire rope hoist. My design?

RAMHOIST:

1, does not include the shipping, may i know which port is convenient for you to pick up

2, Quote is based on 575V/3ph/60HZ, control is as your said.

we can not make a frame with drum for 1 pc, thanks

May i have your reply to move on? thanks

Customer: I wait for two things. COVID-19 and Other.

The word stop a lot activity.