Winch Shafts

Keyword:   Time:2022-2-14 14:28:27

HI Yang

I am T*** from F**** Vietnam,

Just let you know that  the latest shipment of hoists that you just shipped to Vietnam in August,2021, The Winches had wrong length shafts, it is too short.

It should be 260mm length , not 220mm as you sent.

Anyway, We had to make our own one here so it can fits. So can you pls check and make sure the correct length shafts for the next orders of hoists as what you made before.

Here is a photo that is your one and our one

The shaft should be 260mm length, not 220mm.jpg

RAMHOIST: 

Sorry for the inconvenience.

We will make 260mm length shaft for the manual push-pull trolley (=plain trolley) for the next order


Customer: Flat washers 31.5mm x 47.5mm

RAMHOIST: 

1.jpg

flat washers you mean this in manual push-pull trolley (=plain trolley)?

Customer: Yes there are two sizes for washers, I think one washer is 2mm tick and the other washer is about 12mm tick

We need both washers, can you please confirm the sizes so I can update the order?

RAMHOIST: yes, you are correct.

size of washers in 2ton plain trolley: https://youtube.com/shorts/fBRklFQVKr8?feature=share

attached updated PI.

Customer: My friend Yang,  your PI is very confusing;

 

The washers you send me photos of are D52xd36x3mm (gold) and D44xd36x12mm (black);

About the chain why did you consider Qty 2x?

RAMHOIST: for the washers, D52xd36x3mm (gold) + D44xd36x12mm (black) as 1 set, and you need 30 set, attached updated PI

for the chain, in your oder request, it is 2, we assumed it is 2 extra chain for the 500kg electric chain hoist you ordered (one chain is about 3m for 3m lifting).

pls contact us if any further question, thanks

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